Friday, April 26, 2013

Concerns of Web 2.0 Tools in Libraries

There are some concerns about the use of Web 2.0 services and tools in libraries. Libraries should have some type of social media policy in place. For example, Georgia State University in Atlanta, GA created a social software policy where they define acceptable use parameters of social software for all users of their university library. Kooy and Steiner (2010), argue that even though social software policies are not common, policies need to be in place to help protect academic libraries from legal attack, to guide students in appropriate posting, and to bring confidence to academic library employees with regard to what behavior is acceptable. Some librarians also feel that with the increased use of Web 2.0 tools in libraries will lead to the death of libraries. Sullivan (2011) paints a picture of the academic library being dead. He suggests that because academic libraries opened the door to such technological resources that traditional academic libraries and librarians are an expendable luxury. I believe that Web 2.0 tools enhance what libraries have to offer and that they will never replace traditional library services. Libraries should do research on the Web 2.0 tools and services that they want to use to make sure they are right for their organization and that staff can make the necessary changes and updates to the programs when they need it.

Kooy B. & Steiner, S. (2010). Protection, not barriers: Using social software policies to guide and safeguard  students and employees. Reference & User Services Quarterly, 50(1), 59-71.

Sullivan, B. T. (2011). Death by irony: How librarians killed the academic library. Chronicle Of Higher Education, 57(18), A24.

3 comments:

  1. Re: "Some librarians also feel that with the increased use of Web 2.0 tools in libraries will lead to the death of libraries."

    What?! Now, don't get me wrong; I have definitely encountered some Luddite librarians. I just don't understand them. We have to stay ahead of the curve and embrace new technology. How else are we going to stay relevant to our patrons?

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  2. I agree with Michelle's comment. I have personally seen older libraries scared to try new technology and afraid of change. I'm not sure why. Again, if libraries keep up with new technology it will keep them relevant.

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  3. I, too, agree; It is a strange idea to me that technology should pose a risk to the longevity and relevance of the library. In most cases, it is to the library's greatest benefit to embrace emerging technologies. Libraries and librarians alike can provide the best service to both their collections and their patrons when they are willing to adapt to changes in technology.

    This reminds me of the alarmist notion that e-books would spell the doom of the physical book. The only threat that could have com from those, I think, would have been the outcome had the library refused to welcome them, given how popular they have become with many readers. How much richer our collections are, having integrated this brave new format!

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